To provide you with our specialised services, we may collect the following types of information:

• Personal Information: This is information that can be used to identify you. We collect this data when you voluntarily provide it to us through our contact forms, quote requests, or direct communication. This includes your name, company name (if applicable), email address, phone number, and physical address for service collection.
• Usage Data: When you visit our website, we may automatically collect non-personal information about your device and browsing activity. This can include your IP address, browser type, pages viewed, and the time and date of your visit. This data is collected to help us improve our website and service delivery.

The information we collect is used for specific, professional purposes, including:

• To Provide and Manage Our Services: To respond to your enquiries, provide free estimations, schedule and carry out collections, and manage your account.
• To Communicate with You: To send service-related communications, confirmations, and updates regarding your collection or enquiry.
• To Improve Our Website: To analyse usage data to understand how our visitors use the site, allowing us to enhance user experience and functionality.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements as a licensed Dangerous Goods business, including maintaining records as required by authorities like EPA Victoria and WorkSafe.

Transnitro does not sell, trade, or rent your personal information to third parties. We may only disclose your information in the following limited circumstances:

• With Trusted Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting and analytics. These providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We implement a range of industry-standard security measures to protect your personal information from unauthorised access, use, or disclosure. While no method of transmission over the Internet or electronic storage is 100% secure, we take all reasonable steps to ensure your data is treated securely and in accordance with this policy.

You have the right to access, update, or correct the personal information we hold about you. If you wish to review or amend your information, please contact us using the details below. You may also request that we delete your personal data from our records, subject to any legal or regulatory obligations we have to retain it.

Our website may use “cookies” to enhance your experience. Cookies are small files placed on your device that help us analyse web traffic and improve our site’s functionality. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may prevent you from taking full advantage of the website.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data-handling practices, please do not hesitate to contact us.
Phone: 0403 362 600
Email: info@transnitro.com.au